"DXGI ERROR DEVICE REMOVED"

Stenthark

still got this after updated my drivers. My game use to work before 13.6 . My graphic card is not overclocked and the crash happen before i can get to the menu.Anyone know how to fix this ?

Walt

Can you verify that 0.13.5 still works for you and 0.13.6 does not?

Stenthark

Thanks for the quick reply!
it's when the game ask me to upaye to 13.6 that i got this problem but i don't always have internet on my pc so there generally huge gap between my update so it could be a precedent version than 13.6 how can i verify that 0.13.t work. i don't have the setup for this version

Walt

Stenthark You can download all older versions from here: https://cosmoteer.net/history.html

Stenthark

ok thanks a lot i will check which one work as soon as i could.
thanks fdom france for your amazing game

Stenthark

Sorry for the late answer, it appears that all work fine until 13.2 who doesn't work but 13.1 do

Walt

Can you please post the full crash log? Logs are in Documents\My Games\Cosmoteer\Logs.

Stenthark

here is the crash logs : 07/19/2018 19:56:31 | Logging successful initialized.
07/19/2018 19:56:31 | .NET Runtime Version: 4.0.30319.42000
07/19/2018 19:56:31 | Running as a 32-bit process.
07/19/2018 19:56:31 | Local: fr-FR
07/19/2018 19:56:31 | Language: fr-FR
07/19/2018 19:56:31 | Cosmoteer version 0.13.2
07/19/2018 19:56:31 | Microsoft Windows 7 Professionnel 32 bits 6.1.7601
07/19/2018 19:56:31 | AMD Phenom(tm) 8450 Triple-Core Processor (3 logical processors)
07/19/2018 19:56:31 | 2942,5 MB RAM
07/19/2018 19:56:31 | NVIDIA GeForce 6150SE nForce 430 (9.18.13.908) (30/01/2015)
07/19/2018 19:56:31 | 128,0 MB VRAM
07/19/2018 19:56:31 |

07/19/2018 19:56:32 | Loaded app settings.
07/19/2018 19:56:32 | Mixpanel Distinct ID: c783d0d0-a83c-4143-a91c-05b541761d8e
07/19/2018 19:56:33 | Process is now DPI-aware.
07/19/2018 19:56:33 | Setup default cursor.
07/19/2018 19:56:33 | Using display adapter 0
07/19/2018 19:56:33 | Created DXGI factory.
07/19/2018 19:56:33 | Adapter #0: NVIDIA GeForce 6150SE nForce 430
07/19/2018 19:56:33 | Output #0: Moniteur Plug-and-Play générique (1280x1024)
07/19/2018 19:56:33 | Updated Windows form configuration for borderless window.
07/19/2018 19:56:33 | Created Windows form.
07/19/2018 19:56:33 | Direct3D Feature Level: Level_9_3
07/19/2018 19:56:33 | Created Direct3D 11 Device.
07/19/2018 19:56:33 | Created swap chain: 1280x1024.
07/19/2018 19:56:33 | Created window.
07/19/2018 19:56:33 | Created clock.
07/19/2018 19:56:33 | Created graphics manager.
07/19/2018 19:56:33 | Created XAudio2 device.
07/19/2018 19:56:33 | Created audio manager.
07/19/2018 19:56:33 | Created input manager.
07/19/2018 19:56:34 | Created default font.
07/19/2018 19:56:34 | Initial app state is 'MainMenu'
07/19/2018 19:56:34 | Initial application settings:
07/19/2018 19:56:34 | LastGameVersion:
07/19/2018 19:56:34 | InitState: MainMenu
07/19/2018 19:56:34 | Language:
07/19/2018 19:56:34 | LockCursor: True
07/19/2018 19:56:34 | EdgePanMode: Analog
07/19/2018 19:56:34 | EdgePanSpeed: 15
07/19/2018 19:56:34 | KeyboardPanSpeed: 15
07/19/2018 19:56:34 | KeyboardZoomSpeed: 10
07/19/2018 19:56:34 | KeyboardRotSpeed: 90°
07/19/2018 19:56:34 | EnableMouseWheelZoom: True
07/19/2018 19:56:34 | InvertMouseWheelZoom: False
07/19/2018 19:56:34 | MouseWheelZoomSpeed: 1,12
07/19/2018 19:56:34 | MouseWheelZoomAtCursor: True
07/19/2018 19:56:34 | StickyFocus: True
07/19/2018 19:56:34 | HighDpiMode: False
07/19/2018 19:56:34 | AnimateBackgrounds: True
07/19/2018 19:56:34 | FancyParticles: True
07/19/2018 19:56:34 | UncompressedTextures: False
07/19/2018 19:56:34 | AllowShipDeselection: False
07/19/2018 19:56:34 | CtrlSelectsParts: False
07/19/2018 19:56:34 | PreferBlueprintMode: False
07/19/2018 19:56:34 | BlueprintAutoPause: True
07/19/2018 19:56:34 | BuildAutoFocus: True
07/19/2018 19:56:34 | BuildAutoRotate: True
07/19/2018 19:56:34 | BuildAutoInteriors: True
07/19/2018 19:56:34 | PaintAutoFocus: True
07/19/2018 19:56:34 | PaintAutoRotate: True
07/19/2018 19:56:34 | PaintAllowOverwrite: True
07/19/2018 19:56:34 | PaintMirrorMode: False
07/19/2018 19:56:34 | RepairAutoFocus: True
07/19/2018 19:56:34 | RepairAutoRotate: False
07/19/2018 19:56:34 | BuildAllowOverwrite: True
07/19/2018 19:56:34 | BuildAutoDoors: True
07/19/2018 19:56:34 | BuildEnforceCrewAccess: True
07/19/2018 19:56:34 | BuildMirrorMode: False
07/19/2018 19:56:34 | GrabLeavesCorridors: True
07/19/2018 19:56:34 | RepairAutoDoors: True
07/19/2018 19:56:34 | AutoHireCrew: True
07/19/2018 19:56:34 | PartToolTips: True
07/19/2018 19:56:34 | AutoSave: True
07/19/2018 19:56:34 | AutoSavesToKeep: 10
07/19/2018 19:56:34 | QuickSavesToKeep: 10
07/19/2018 19:56:34 | AutoSaveInterval: 600
07/19/2018 19:56:34 | FtlAutoSave: True
07/19/2018 19:56:34 | ShowOnShipIndicators: True
07/19/2018 19:56:34 | AutoPauseOnLostFocus: True
07/19/2018 19:56:34 | ScreenShake: True
07/19/2018 19:56:34 | VersionCheckMode: Stable
07/19/2018 19:56:34 | EnableMetrics: True
07/19/2018 19:56:34 | PreferBorderlessWindowToggle: False
07/19/2018 19:56:34 | MasterVolume: 1
07/19/2018 19:56:34 | EffectsVolume: 1
07/19/2018 19:56:34 | InterfaceVolume: 1
07/19/2018 19:56:34 | ShowTutorials: True
07/19/2018 19:56:34 | AutoFtlJump: False
07/19/2018 19:56:34 | PaintSchemes: System.Collections.Generic.List1[Cosmoteer.Ships.PaintScheme] 07/19/2018 19:56:34 | DefaultBuildTool: Grab 07/19/2018 19:56:34 | DefaultDecalTool: Grab 07/19/2018 19:56:34 | DontReportErrorsForShips: System.Collections.Generic.HashSet1[System.String]
07/19/2018 19:56:34 | TutorialPageStates: System.Collections.Generic.Dictionary2[System.String,Cosmoteer.Tutorials.TutorialPageState] 07/19/2018 19:56:34 | PlayerColor: 07/19/2018 19:56:34 | EnemyColor: 07/19/2018 19:56:34 | NeutralColor: 07/19/2018 19:56:34 | MiniviewInCombatMode: Auto 07/19/2018 19:56:34 | MiniviewNotInCombatMode: Auto 07/19/2018 19:56:34 | MiniviewLockRotation: False 07/19/2018 19:56:34 | MiniviewSize: 07/19/2018 19:56:34 | ShowInteriors: False 07/19/2018 19:56:34 | AlwaysShowCommandWidgets: False 07/19/2018 19:56:34 | PreferWorldRelativeAttackAngle: False 07/19/2018 19:56:34 | PreferWorldRelativeFollowAngle: False 07/19/2018 19:56:34 | ShipLibraryLargeIcons: False 07/19/2018 19:56:34 | AdHocFormations: False 07/19/2018 19:56:34 | EnabledMods: System.Collections.Generic.HashSet1[System.String]
07/19/2018 19:56:34 | DeleteFileOnStartup:
07/19/2018 19:56:34 | FeedbackEmail:
07/19/2018 19:56:34 | DefaultGameMode:
07/19/2018 19:56:34 | DefaultCreativeModeMapSize: 0
07/19/2018 19:56:34 | DefaultBountyModeDifficulty: 0
07/19/2018 19:56:34 | DefaultBountyModeMapSize: 0
07/19/2018 19:56:34 | DefaultBountyModeStarterShip: 0
07/19/2018 19:56:34 | WarnOutOfDateGpuDrivers: True
07/19/2018 19:56:34 | DefaultMPJoinHostname:
07/19/2018 19:56:34 | PlayerName:
07/19/2018 19:56:34 | MPColorMode: RandomPerPlayer
07/19/2018 19:56:34 | AutoPortForwarding: True
07/19/2018 19:56:34 | DisplayPublicIP: True
07/19/2018 19:56:34 | ShowNewsOnStartup: True
07/19/2018 19:56:34 | ReadNewsArticles: System.Collections.Generic.HashSet1[System.String] 07/19/2018 19:56:34 | Starting main game loop... 07/19/2018 19:56:34 | Enabled mods: 07/19/2018 19:56:34 | Loaded language 'en'. 07/19/2018 19:56:36 | Memory usage at time of crash: 129 875 968 07/19/2018 19:56:36 | Application state stack at time of crash: 07/19/2018 19:56:36 | Cosmoteer.Assets 07/19/2018 19:56:36 | FPS at time of crash: 29,99802 07/19/2018 19:56:36 | Running processes at time of crash: 07/19/2018 19:56:36 | aswidsagent 07/19/2018 19:56:36 | audiodg 07/19/2018 19:56:36 | AvastSvc 07/19/2018 19:56:36 | AvastUI 07/19/2018 19:56:36 | Cosmoteer 07/19/2018 19:56:36 | csrss 07/19/2018 19:56:36 | daemonu 07/19/2018 19:56:36 | dwm 07/19/2018 19:56:36 | explorer 07/19/2018 19:56:36 | firefox 07/19/2018 19:56:36 | gaming_hook 07/19/2018 19:56:36 | Idle 07/19/2018 19:56:36 | ipoint 07/19/2018 19:56:36 | itype 07/19/2018 19:56:36 | Lavasoft.WCAssistant.WinService 07/19/2018 19:56:36 | lsass 07/19/2018 19:56:36 | lsm 07/19/2018 19:56:36 | nSvcAppFlt 07/19/2018 19:56:36 | nSvcIp 07/19/2018 19:56:36 | nvtray 07/19/2018 19:56:36 | nvvsvc 07/19/2018 19:56:36 | nvxdsync 07/19/2018 19:56:36 | PresentationFontCache 07/19/2018 19:56:36 | PubMonitor 07/19/2018 19:56:36 | RtHDVBg 07/19/2018 19:56:36 | RtHDVCpl 07/19/2018 19:56:36 | RtkAudioService 07/19/2018 19:56:36 | SearchFilterHost 07/19/2018 19:56:36 | SearchIndexer 07/19/2018 19:56:36 | SearchProtocolHost 07/19/2018 19:56:36 | services 07/19/2018 19:56:36 | smss 07/19/2018 19:56:36 | spoolsv 07/19/2018 19:56:36 | sppsvc 07/19/2018 19:56:36 | Steam 07/19/2018 19:56:37 | SteamService 07/19/2018 19:56:37 | steamwebhelper 07/19/2018 19:56:37 | svchost 07/19/2018 19:56:37 | System 07/19/2018 19:56:37 | taskeng 07/19/2018 19:56:37 | taskhost 07/19/2018 19:56:37 | taskmgr 07/19/2018 19:56:37 | TrustedInstaller 07/19/2018 19:56:37 | unsecapp 07/19/2018 19:56:37 | VSSVC 07/19/2018 19:56:37 | WebCompanion 07/19/2018 19:56:37 | wininit 07/19/2018 19:56:37 | winlogon 07/19/2018 19:56:37 | WmiPrvSE 07/19/2018 19:56:37 | wmpnetwk 07/19/2018 19:56:37 | SharpDX.SharpDXException: HRESULT: [0x887A0005], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved], Message: Unknown 07/19/2018 19:56:37 | à SharpDX.Result.CheckError() 07/19/2018 19:56:37 | à SharpDX.DXGI.SwapChain.Present(Int32 syncInterval, PresentFlags flags) 07/19/2018 19:56:37 | à Halfling.Windows.D3D11.D3D11Window.RunGameLoop(String[] args, IEnumerable1 iterator) dans C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingPlatformWDX\Windows\D3D11\D3D11Window.cs:ligne 761
07/19/2018 19:56:37 | à Halfling.Application.Bases.GenericApp.ApplicationMain(String[] args) dans C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Application\Bases\GenericApp.cs:ligne 162
07/19/2018 19:56:37 | à Cosmoteer.GameApp.Main(String[] args) dans C:\Users\Walt\Documents\Code\Cosmoteer\Source\GameApp.cs:ligne 109
07/19/2018 19:56:37 | Device removed reason: DXGI_ERROR_DRIVER_INTERNAL_ERROR
07/19/2018 19:56:37 | Director received exit call.
07/19/2018 19:56:37 | Disposed default font.
07/19/2018 19:56:37 | Disposed XA2AudioManager device.
07/19/2018 19:56:37 | Disposed audio manager.
07/19/2018 19:56:37 | Disposed clock.
07/19/2018 19:56:37 | Disposed input manager.
07/19/2018 19:56:37 | Disposed graphics manager.
07/19/2018 19:56:37 | Disposed swap chain.
07/19/2018 19:56:37 | Disposed Direct3D device.
07/19/2018 19:56:37 | Disposed DXGI factory.
07/19/2018 19:56:37 | Closed Windows form.
07/19/2018 19:56:37 | Director received exit call.
07/19/2018 19:56:37 | Disposed window.
07/19/2018 19:56:37 | Disposed platform interface.
07/19/2018 19:56:37 | Closing log output file...

Walt

Stenthark Device removed reason: DXGI_ERROR_DRIVER_INTERNAL_ERROR

This tells me that it's definitely a problem with the GPU or drivers. Unfortunately there's really nothing I can do about that. 🙁

Stenthark

Okay no problem, i guess my gpu became too old xD. Thanks for your help and time anyway 😃