Game crash problem

Maad123

I have been having this problem since 12.7 EDIT: I found this game when the 12.7 version was released. I also have this problem after the 12.8 version this is what comes after the game crashes
SharpDX.SharpDXException: HRESULT: [0x887A0005], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved], Message: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

at SharpDX.Result.CheckError()

at SharpDX.DXGI.SwapChain.Present(Int32 syncInterval, PresentFlags flags)

at Halfling.Windows.D3D11.D3D11Window.RunGameLoop(String[] args, IEnumerable`1 iterator) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingPlatformWDX\Windows\D3D11\D3D11Window.cs:line 775

at Halfling.Application.Bases.GenericApp.ApplicationMain(String[] args) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Application\Bases\GenericApp.cs:line 111

at Cosmoteer.GameApp.Main(String[] args) in C:\Users\Walt\Documents\Code\Cosmoteer\Source\GameApp.cs:line 69
i thought that it was the shield shaders fault after i saw the logging reports
pls help

ProntoManagement

Maad123 Yes sir, I use to have those crashes. I turned on Vsync and it hardly every crashes now a way more enjoyable experience for me personally.

Maad123

sorry for the bad english

abadi

delete the game (backup saves and ships) then restart PC and redownload the game and you should be set. 🙂 💯

Walt

Yeah, I've been trying to track this down since basically the beginning of time. I'm not even sure it's a problem with Cosmoteer as opposed to bad GPU or graphics drivers (since it only impacts about 0.5% of players).

How often does it crash?
What are you doing in the game when it crashes?
What GPU do you have?
Are your graphics drivers up-to-date?

Walt

Also, some players have reported improvement by turning on VSync.

Maad123

Walt i dont have a powerful computer cause of that i dont use vsync i get 60 frames per seconds in the start menu without any performance options if i use vsync where i regularly get 120 frames per second with only fancy particles and also if there is too much things in he screen it crashes more often even without anything in the screen it crashes for some reason i crash more often without anything in my screen screen if i use performance settings which i only use one fancy particles it crashes more often cause of that i had to turn it off before it was not a big deal because i did not make too much progress but now it is becoming a big problem even tuning on vsync does not help me now

help

Walt

Maad123 Good info, thanks.

ProntoManagement

Maad123 So VSync is enabled with FPS limiting?

Maad123

Walt can i get a solution now pls i want to make ship designs

Maad123

ProntoManagement no i dont have fps limiting

ProntoManagement

Maad123 Try Enable FPS Limiting to 60

Walt

Unfortunately I don't have a 100% fix for this yet. Still trying to figure out the underlying problem. Thanks for your patience.

Maad123

Walt ok

Maad123

Walt i have been testing recently and saw that performance settings does not make the game crash more often or does it i am not sure but the game crashes a lot without any performance settings as well

ANNOProfi

I have a similar problem, but instead of getting a Crash Report, everything connected to my Computer shuts down. This happens apperently, when the camera makes quick moves like System jumps or pressing the centre-on-ship-button when zoomed Close.

Maad123

ANNOProfi before i set up my new graphics card when a game crashes it would shut down my whole computer i suggest you to get a better graphics card to stop the computer from completely shutting down

NinjaBibi_77

Hello, I have the same crash, but it's not for the same reason, because I think I didn't have DirectX. My GPU: Intel (R) 82945G Express chipset family. So, can I play the game without DirectX ? PS : the game crash when i destroy the core of ship and there is a problem when i turn off animated background (it's so what the fuck that i can't explain it).
Sorry for my English if there are grammatical error (I'm french).

Walt

NinjaBibi_77 Hello, I have the same crash, but it's not for the same reason, because I think I didn't have DirectX.

If you didn't have DirectX, the game wouldn't run at all. (And not having DirectX is basically impossible on a Windows computer.)

Maad123

i have got a new crash report

SharpDX.SharpDXException: HRESULT: [0x887A0005], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved], Message: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

at SharpDX.Result.CheckError()

at SharpDX.Direct3D11.Device.CreateBuffer(BufferDescription& descRef, Nullable`1 initialDataRef, Buffer bufferOut)

at SharpDX.Direct3D11.Buffer..ctor(Device device, IntPtr dataPointer, BufferDescription description)

at Halfling.Graphics.D3D11.D3D11StaticGraphicsArray`1.ResizeImpl(Int32 size, T[] initData, Boolean keepData) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingPlatformWDX\Graphics\D3D11\D3D11StaticGraphicsArray.cs:line 254

at Halfling.Graphics.D3D11.D3D11StaticGraphicsArray`1..ctor(D3D11GraphicsManager gfx, Int32 size, T[] initData) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingPlatformWDX\Graphics\D3D11\D3D11StaticGraphicsArray.cs:line 75

at Halfling.Graphics.D3D11.D3D11GraphicsManager.CreateGraphicsArray[T](Int32 size, PerformanceMode perfMode) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingPlatformWDX\Graphics\D3D11\D3D11GraphicsManager.cs:line 1123

at Halfling.Graphics.GraphicsList`1..ctor(GraphicsManager gfx, Int32 initialCapacity, PerformanceMode perfMode) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Graphics\GraphicsList.cs:line 86

at Halfling.Graphics.RenderTrees.QuadNode.RenderBatch..ctor(GraphicsManager gfx, QuadNode firstNode, InternalRenderSettings renderSettings, Nullable`1 preComputedBounds) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Graphics\RenderTrees\QuadNode.cs:line 265

at Halfling.Graphics.RenderTrees.QuadNode.CreateRenderBatch(GraphicsManager gfx, InternalRenderSettings renderSettings, Nullable`1 preComputedBounds) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Graphics\RenderTrees\QuadNode.cs:line 231

at Halfling.Graphics.RenderTrees.BaseRenderTreeLeafNode1.Halfling.Graphics.RenderTrees.IRenderTreeLeafNode.CreateRenderBatch(GraphicsManager gfx, InternalRenderSettings renderSettings, Nullable1 preComputedBounds) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Graphics\RenderTrees\BaseRenderTreeLeafNode.cs:line 121

at Halfling.Graphics.RenderTrees.RenderTreeRoot.StaticSubTree.CreateBatches(GraphicsManager gfx, IRenderTreeNode node, InternalRenderSettings& curRenderSettings) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Graphics\RenderTrees\RenderTreeRoot.cs:line 293

at Halfling.Graphics.RenderTrees.RenderTreeRoot.StaticSubTree.Draw(GraphicsManager gfx, InternalRenderSettings renderSettings) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Graphics\RenderTrees\RenderTreeRoot.cs:line 240

at Halfling.Graphics.RenderTrees.RenderTreeRoot.DrawNode(GraphicsManager gfx, IRenderTreeNode node, InternalRenderSettings& curRenderSettings, Boolean& renderSettingsDirty) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Graphics\RenderTrees\RenderTreeRoot.cs:line 97

at Halfling.Graphics.RenderTrees.RenderTreeRoot.Draw(GraphicsManager gfx) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Graphics\RenderTrees\RenderTreeRoot.cs:line 56

at Halfling.Gui.GuiRoot`1.Draw() in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Gui\GuiRoot.cs:line 538

at Cosmoteer.Game.Gui.GameGui.Draw() in C:\Users\Walt\Documents\Code\Cosmoteer\Source\Game\Gui\GameGui.cs:line 489

at Cosmoteer.Game.GameRoot.Draw(StateMethodInvoker drawParent) in C:\Users\Walt\Documents\Code\Cosmoteer\Source\Game\GameRoot.cs:line 1096

at Halfling.Application.AppStateEx.Halfling.Application.IAppState.Draw(StateMethodInvoker drawParent) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Application\AppStateEx.cs:line 173

at Halfling.Application.Director.CallDraw() in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Application\Director.cs:line 755

at Halfling.Application.Director.DoDraw() in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Application\Director.cs:line 710

at Halfling.Application.Director.<GetRunIterator>d__83.MoveNext() in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Application\Director.cs:line 335

at Halfling.Application.Bases.GenericApp.<ApplicationMainIterator>d__40.MoveNext() in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Application\Bases\GenericApp.cs:line 241

at Halfling.Windows.D3D11.D3D11Window.RunGameLoop(String[] args, IEnumerable`1 iterator) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingPlatformWDX\Windows\D3D11\D3D11Window.cs:line 863

at Halfling.Application.Bases.GenericApp.ApplicationMain(String[] args) in C:\Users\Walt\Documents\Code\Cosmoteer\Halfling\HalflingCore\Application\Bases\GenericApp.cs:line 111

at Cosmoteer.GameApp.Main(String[] args) in C:\Users\Walt\Documents\Code\Cosmoteer\Source\GameApp.cs:line 69

ProntoManagement

Maad123

Hello,
Please follow the steps below.

Make sure your graphics drivers are up-to-date.
Try turning on VSync in the game settings. Some players have reported that this helps.
Sometimes overclocked video cards can cause this issue.

This should fix your issue.

Kind regards
ModeratorBot

NinjaBibi_77

do you have DirectX ?